1. ONLINE

Step 1. Place an order
Select your favorite award design, choose your quantity, edit your artwork by our software, add to your cart and finish the payment.

Step 2. Confirm the artwork
We’ll draw the artwork and send it to you in 24 hours once we receive the submitting of your order, all based on your customized needs.

Step 3. Production
The production will be done in 24-48 hours after the artwork is confirmed and you can get it in next 48 hours.

2. E-MAIL

Step 1. Send your request to sales@aswellcrystal.com
The content needs to include, but is not limited to, the award item numbers, the artwork that you need to customize, the personalization files, your in-hands date and bill to/ship to address, etc. Our customer service staff will keep in touch with you about the details until the artwork approved.

Step 2. Finish the payment
Our friendly finance department will be in touch with you for payment in 24 hours.

Step 3. Production
The production will be done in 24-48 hours after the artwork is confirmed and you can get it in next 48 hours.

3. Customer Service Assistant

If any questions please contact our customer service assistant:

Skype: